Medical advice by phone and on the Internet

The medical advice line provides 24-hour advice on 1177. A nurse will answer your call and give you advice and refer you to your local health centre or A&E unit. The nurses know which treatment services are available at all times of the day or night. 

Calling the medical advice line costs the same as a normal local call.

Guiding you to the right place
The medical advice line refers you to the right place if you require treatment when your health centre is closed, i.e. in the evening, at night and on weekends/public holidays. The medical advice line also has direct contact with the county’s A&E units, SOS Alarm and children’s health services, eye and ear specialists, psychiatric and infection services.

The medical advice line can also arrange appointments for you at Uppsala local emergency unit (Närakuten), Enköping on-call clinic and book home visits from Uppsala hemläkarjour.

Don’t hang up
At certain times during the day, particularly on weekend mornings, it can take a little longer than usual to answer your call. Don’t hang up! If you wait you will keep your place in the queue. If response times are expected to be particularly long, we will ask you to key in your telephone number and we will call you back instead. If you have been waiting in the queue without getting a response or being moved forward in the queue then there has been a technical error, and the best thing to do is to hang up and try again.

Text telephone
Text telephones enable people with hearing or speech impairments to get advice on medical issues. The national number for medical advice via text telephone is 020 330000. In the event of an emergency, the number to call is 112.

If you are abroad and seeking treatment in Sweden
Then you call the following number: +46 771 11 77 00. You will get through to a 1177-affiliated county council in Sweden.
www.1177.se (in Swedish).